| ✔️ | Is the ordered item in stock and have you made your payment online? We are going to get started to ship the item the same day. |
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| ✔️ | We are doing the best we can to ship your order the most economical way. We will never send anything in a box if your order also fits through the letterbox. |
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| ✔️ | We ensure that your sheet music or music book is sent in a sturdy cardboard envelope or box, so that you receive your order undamaged. |
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| ✔️ | Shipments sent as a letterbox package or parcel post are getting a track and trace code. In these cases you are receiving a trace code so you can follow your order online. |
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| ✔️ | For delivery we use PostNL or GLS. These companies determine their own route and delivery times. If you were not at home during the delivery, please contact the shipping-agent yourself to determine a new delivery time together. |
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| ✔️ | We ship within Europe and worldwide. If your country is not listed with the shipping options in our webshop, please contact us to discuss the possibilities. |